Jaz & Alex Customer Service

We are more than happy to assist with any queries you may have including:

  • Stock availability
  • Size and fit details and measurements

  • Detailed product information

  • Delivery
, exchange and return queries.

    Please email us at  shop@jazandalex.com.au 

    If your query is related to a recent order please include your order number in the email.
    Please refer to our Returns and Shipping Policy page for information regarding our returns policy.

    We will endeavour to respond to you as soon as possible and within 24 hours of receiving your email.

    We usually respond same day to all queries, If you don't here from us within 24 hours please check your trash and contact us again with your phone number if possible.

    Postal Address

    Jaz & Alex
    PO Box 870
    Berwick VIC 3806
    Australia

    Head Office

    Orders can now be picked up and exchanged at our head office in Brighton, Victoria, by appointment only.

    Please email us at shop@jazandalex.com.au to arrange an appointment.

    Get in touch!